
Frequently Asked Questions
Is a deposit required?
To secure your preferred date, we require a deposit of 50% of the rental fee with the remaining balance being due 10 days prior to your scheduled event. Deposits are non-refundable, however, we can apply your deposit to a new date if rescheduling is needed. Should you need to reschedule your event, please provide written notice 10 days prior to your event.
How many people are allowed on the bounce house?
There is a weight limit of 500lbs and ask that no more than 5-6 small children are actively bouncing at a time.
Where can the bounce house be set up?
Our bounce house can be set up in the grass, turf, concrete, and asphalt. Rocks and gravel are not permitted. You can also set up the bounce house indoors keeping the dimensions in mind. Our bounce house is 13ft x 13ft and 12ft tall. You will also need to have an one electrical outlet rated at 115 volts with 20 amp capacity within 50 feet of the bounce house.
What if the bounce house is damaged during my event?
If our bounce houses are damaged due to negligence or preventable circumstances, a repair charge will be incurred. A cleaning charge may also be applied if the items under the general rules are to be found overlooked. The general rules are as follows to ensure your safety and the integrity of our inflatables: No pets, face painting, food and drinks, confetti, flames, silly string, sharp objects, pinatas, or glitter are permitted on or around the bounce house. We also do not allow wrestling, flips, or rough housing on the bounce house.